Mediation provides a fantastic space and opportunity to influence and shape positive outcomes. However, to play an effective part in mediation, a 4 dimensional awareness and focus of attention is required. What do I mean by ? A. Focus on your thoughts,
My 9 year old step daughter is currently learning, and, it is fair to say, struggling a little, to tie the shoe laces on her first pair of lace-up shoes, feeling more and more grown up by the minute. In
Open and honest communication If you are clear and perceived as open and honest in the way you communicate, there is a good chance that the person with whom you are communicating will feel like reciprocating, leading to an open and
As a mediator, I am working with more and more separating couples who have come out of the court system, into mediation, because they have experienced first-hand what it feels like to be ‘processed’ by a court system! Having spent
‘ I am sorry’ seem to be the hardest words Generally, men and woman regard apologies from different perspectives For women, it is a way of reconnecting with someone whose feelings they have hurt. They generally regard it as an
Manipulators are good at gaining trust but not so good at retaining it. ‘There is nothing more intimate in life than simply being understood’ As I see it, in many of my mediations, the key to gaining trust lies in
How do we CONNECT with our clients We want our mediators to be two things above all; Sincere Competent Why are these two aspects so important? One of the keys to an effectiveness mediation process is the quality of the relationship/connection
Communication Tips in Mediation This blog discusses four different ways in which people communicate, as described in “Law of Connection” by Michael Losier, and why it is important, for the purposes of Mediation, to understand the different types of communicators.
Do you recall the final episode of ‘The Fall’ on BBC One and particularly the violent assault on the psychiatrist! You may penetrate a person’s protective self image at your cost so go very carefully when probing their ‘conflict story’.
‘Fairness’, what does it mean? Context aside, this article explores what people generally mean when they say, ‘I want a fair outcome’. Family law for example sets out a ‘fair outcome’ as the ultimate objective of a divorce settlement
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