3 Key stages to confronting conflict effectively First, reflect on your personal beliefs you are seeking to defend, why these are important to you (your values and principles) and whether or not they stand up to your own scrutiny, before
When I was a lot younger I got a lot of enjoyment from reading classic Agatha Christie murder mysteries. Indeed, over a period, I have read all of them and thoroughly enjoyed the genre. Typically there is a group of
Some facilitators find it a challenge to contain and diffuse ‘eruptions’ in their meetings. Here is a simple approach and suggested sequence of questions to consider and adapt for your own use focusing on peoples core values and interests, to
There are many barriers to resolving conflict but this one is prevalent in most mediations, in one form or another. The feeling of disappointment, disappointment wrapped up in the sadness about the end of a relationship, disappointment about another persons
This morning I was taking a credit card number from a client. Of the 23 numbers taken, one was incorrect. As a result, the system broke down and payment was not accepted. A few days ago, I received a referral
By Paul Sandford, Civil, Family And Workplace Mediator, Trainer, Investigator and Contractual Evaluator This blog considers the case of Court (Ms C) -v- Van Dijk & Anor (Mr V) , which culminated in a 2016 Court of Appeal hearing which
The term ‘survival of the fittest’ is forever associated with the English naturalist and writer, Charles Darwin (1809-1882). Many interpret the phrase to mean that the strongest and healthiest survive while the weaker and more sickly die quicker. While this
The Oxford English dictionary defines dialogue as ‘a conversation carried on between two or more persons ‘. The ancient meaning of the word dialogue (dia lagos) is a” flow of meaning” which stands in stark contrast to the word ’debate’
This article was inspired by my recent ride taking in the Devon Moors, sea and river Exe. It ended up being a beautiful journey that got me thinking about, what I will call, critical resolution moments or CRMs. Through the
The key to resolving conflict are the 3 stages of self-management No one said that this conflict resolution stuff is easy. It gets worse because the truth is that the hard work to resolve conflict starts with YOU. Wouldn’t
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