We live in amazing times. Breakthroughs in technology and scientific knowledge happen so fast that we often ask ourselves whether we will be able to assimilate and understand everything that is happening around us. The advent of social networking and
There are many barriers to resolving conflict but this one is prevalent in most mediations, in one form or another. The feeling of disappointment, disappointment wrapped up in the sadness about the end of a relationship, disappointment about another persons
Are you doing the same things over and over BUT expecting things to improve? People often want to tell me, in mediation assessments, how unreasonable their former partner has been, their ‘blame’ narrative. So, unreasonable, in fact, that their former
John and Mary had been married for 10 years and had three children. Over the years the relationship had always been somewhat rocky but in the last three years, it took a turn for the worse. John had lost his
Some injustices can never be resolved. Most of us make a complaint when we don’t receive good service or there is negligent behaviour on the part of a professional delivering a service to us or our family. Organisations tend to
Many separated parents come to mediation with many ‘entrenched negative beliefs’ about each other and the situation, rooted in a narrative defined by blame, self-justification and self-righteous indignation creating barriers to a positive parenting relationship. If separated parents are truly
This morning I was taking a credit card number from a client. Of the 23 numbers taken, one was incorrect. As a result, the system broke down and payment was not accepted. A few days ago, I received a referral
I am sure that this question must vex mediators all over the world. It is often down to the skill of the mediator to persuade and influence everyone in dispute to give mediation their best shot but the mediator needs an opportunity to
April 24, 2017-By Paul Sandford, Civil, Family And Workplace Mediator, Trainer, Investigator and Contractual Evaluator and Principle Director of ASM The Local Government Ombudsman (LGO) for England and Wales recently published the outcome of a complaint made against London Borough
One of the highlights for me of a recent presentation given by Dr Gabija about neuroscience and conflict was the part when she talked about ‘mammalian brain’ dominant traits compared with ‘human brain’ dominant traits (and ‘reptilian brain’ which this article
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