Article Archive

What’s in a ‘conflict’ story

What’s in a ‘conflict’ story When a client tells me all about the ‘other person’, it usually tells me much more about them than it does the other person. When I am assessing a person for suitability for mediation, my

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Interviewing the experts

Learning from the experts is the focus of this series of interviews in which family professionals, from a wide range of expertise, talk to John Hind, Director of Compass Resolution, about the various ways they support people in conflict, to

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Finding a way through difficult conversations

Some facilitators find it a challenge to contain and diffuse ‘eruptions’ in their meetings. Here is a simple approach and suggested sequence of questions to consider and adapt for your own use focusing on peoples core values and interests, to

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The disappointment barrier to resolution

There are many barriers to resolving conflict but this one is prevalent in most mediations, in one form or another. The feeling of disappointment, disappointment wrapped up in the sadness about the end of a relationship, disappointment about another persons

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Is that really such a good plan?

Are you doing the same things over and over BUT expecting things to improve? People often want to tell me, in mediation assessments, how unreasonable their former partner has been, their ‘blame’ narrative. So, unreasonable, in fact, that their former

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