So, you want, no, NEED to feel understood ? Why is it that your work colleagues always jump down your throat when you suggest something at work? Why is that your former partner always seems to misunderstand what you are
This morning I was taking a credit card number from a client. Of the 23 numbers taken, one was incorrect. As a result, the system broke down and payment was not accepted. A few days ago, I received a referral
April 24, 2017-By Paul Sandford, Civil, Family And Workplace Mediator, Trainer, Investigator and Contractual Evaluator and Principle Director of ASM The Local Government Ombudsman (LGO) for England and Wales recently published the outcome of a complaint made against London Borough
One of the highlights for me of a recent presentation given by Dr Gabija about neuroscience and conflict was the part when she talked about ‘mammalian brain’ dominant traits compared with ‘human brain’ dominant traits (and ‘reptilian brain’ which this article
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