£180 plus vat
During this one-day workshop you will learn how to turn the majority of your mediation enquiries into mediations learning how to quickly overcome a range of emotional and psychological barriers.
Further details
Course summary
During this course you will learn how to significantly improve your conversion rate from enquiries to mediations, overcoming a range of emotional and psychological barriers from your clients.
Who is this training for?
Mediators wishing to build a bigger mediation practice and other professionals wishing to learn how to be more persuasive on the telephone.
Available dates
18 March 2020
7 May 2020
More details
Key learning
Legal Aid Agency statistics for 2013 revealed that around 75,000 referrals to mediation that year converted to approximately 12,500 mediations and that over two thirds of these reached agreement.
That means that just over 1 in 10 referrals turned into a successful mediation.
Surely, we can do better than that! How?
We need to get better at converting referrals into mediations! Much of this initial work is done on the telephone with the most difficult conversations taking place with the non-referred and often unsuspecting ‘other partner’.
On top of this, mediators are being confronted with many more complex situations and barriers than ever before, as more and more separating couples shun the legal and court process as too expensive and too daunting.
You will learn how to-
- Quickly overcome a wide range of emotional and psychological barriers put up to mediation
- Build ‘rapid rapport’ over the telephone
- ‘Speed screen’ for safety issues
- Persuade the ‘other partner/party’ to mediation, to attend a meeting with you, reducing the chances of a ‘no show’
Even if you secure just one extra MIAM a month following this course, which turns into a mediation, you will have paid for this workshop and then some!
Just think what it might mean for your business over the next few years as you become more and more skilled at using the tips and techniques from this workshop.
Event pricing
Delegate rate for full day is £180 plus vat payable online when booking the course
This course can also be run as in-house training. Please contact John Hind
Trainer
Venue
In and Out Club, 4 St James Park, Piccadilly, London,
Timings
0900-0930 Registration and coffee
0930-11.00 First session
11.00-11.15 Coffee/Tea
11.15-12.45 Second session
12.45-13.45 Lunch
13.45-15.15 Third session
15.15-15.30 Coffee/Tea
15.030-17.00 Fourth Session
CPD
You will receive 6 CPD
Available dates
18 March 2020
7 May 2020