An unbalanced workplace – Discrimination and equality issues in workplace mediation article :: An Unbalanced Workplace – Discrimination and Equality Issues in Workplace Mediation <!– –>// // By Andrew Fiddy and Fiona Colquhoun CEDR Disputes involving allegations of unlawful discrimination and the topics of prejudice and equality are arguably some read more

Finding a way through difficult conversations

Some facilitators find it a challenge to contain and diffuse ‘eruptions’ in their meetings. Here is a simple approach and suggested sequence of questions to consider and adapt for your own use focusing on peoples core values and interests, to read more

To teach People to Have a Critical Sense and To Know How to Relate New to Previously Acquired Information – The Work of the Trainer

We live in amazing times. Breakthroughs in technology and scientific knowledge happen so fast that we often ask ourselves whether we will be able to assimilate and understand everything that is happening around us. The advent of social networking and read more

Conflict Resolution is a ‘numbers game’

This morning I was taking a credit card number from a client. Of the 23 numbers taken, one was incorrect. As a result, the system broke down and payment was not accepted. A few days ago, I received a referral read more

What about cost orders for not attending mediation?

What about cost orders against someone for refusing mediation? This question seems to be very topical at the moment, in various areas of law and cases which end up in court, where one person has refused mediation. If one party read more